The standards apply to each part of any contribution as well as to its whole. We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate. We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site. General: For health and safety reasons wheelchairs and mobility scooters are the only transport device permitted within the Hotel.
Deliveries of any nature are not permitted at the Hotel. Our commitment to provide a service: Merlin will endeavour to ensure that as many facilities as possible are available for use by guests at the Hotel.
Merlin reserves the right, without prior notice, to change the operating hours of such facilities. Any special requests with regard to rooms need to be made at the time of making your booking. Merlin shall use its reasonable endeavours to accommodate such requests, although these cannot be guaranteed.
Some requests may incur extra charges which will be notified to you by Merlin. The reason for any closure or restriction provided by this condition may include technical or operational reasons, capacity, special events or to ensure the safety and security of guests or if Merlin reasonably considers the circumstances so require. If the whole Hotel is closed for any of the reasons set out above Merlin shall use reasonable endeavours to notify you as soon as is reasonably practicable of such closure.
Merlin reserves the right to offer a substitute booking on an alternative date in substitution for any other form of redress. Merlin reserves the right to amend a booking reservation but not to a lesser value or quality. You will be notified in writing as soon as reasonably practicable of any such amendment. If you feel dissatisfied with any aspect of your stay, please speak to the Guest Services Manager within the Hotel. In most cases, we will be able to help you immediately so that you can enjoy the rest of your stay.
Where this is not the case, you must ensure that you record the details with the Guest Services Manager and then you should write, no later than 21 days after your departure from the Hotel, to the Guest Services Manager.
All letters must be sent by the lead booking name on the reservation, as replies will only be addressed to this person. Merlin reserves the right to initiate legal proceedings or prosecute any person found damaging or defacing any part of the grounds, fences, barriers, walls, exhibits, fabrics or buildings at the Hotel or has displayed any sign or visible representation of any kind which is, or could be reasonably judged to be, threatening, abusive or insulting or has previously acted in any manner which has caused any person to report that individual to Merlin; or is attempting to regain admission to the Hotel or has been found inside the Hotel without a valid booking reference.
All persons staying at the Hotel must have a valid booking reservation. Only persons authorised by Merlin are permitted to sell or offer for sale any items to guests within the Hotel grounds. All booking reservations are non-transferable, not for resale and will become automatically void on any transfer for value except as provided in the cancellation policy set out below.
Bookings are only valid on the date printed on the booking reservation. Bookings will only be exchanged or refunded if Merlin, in its absolute discretion, chooses to do so. For the avoidance of any doubt, the total cost of a booking is non-refundable in the event that admission is refused or relinquished for any reason referred to in these Entry Conditions.
If booking a stay on behalf of other guests, the person that books the stay accepts these Entry Conditions on behalf of every guest and shall ensure that these Entry Conditions are complied with by each person in the group. No child or children under the age of 16 will be admitted to the Hotel unless they are accompanied by an adult aged 18 years or over and such child or children whilst on site must remain under the control or supervision of an adult at all times.
Persons aged 16 and 17 years shall be admitted to the Hotel without being accompanied by an adult if they can produce a valid letter of consent from a parent or legal guardian. Merlin reserves the right, in its absolute discretion to change the age restrictions referred to in this condition, if any particular circumstances so require in the interests of safety and security. We also require a letter from the relevant head teacher or chair of governors confirming that members of staff supervising the children have undertaken valid disclosure checks undertaken through the Disclosure and Barring Service.
We reserve the right, in our sole discretion, to refuse any booking, including a group booking. Accommodation: Bedroom accommodation at the Hotel is available from 3. The person making the booking shall ensure that all occupants of bedrooms shall be made aware of the emergency fire procedures in place at the Hotel.
Where more than one room is booked, guest rooming lists must be received at least seven days prior to your scheduled arrival date. Merlin reserves the right and you hereby authorise us to charge your credit or debit card for any damage incurred to your room or the Hotel during your stay or for any items that are missing when you leave.
Your behaviour: Unnecessary noise or any behaviour likely to cause annoyance to other guests or confusion of any kind is not permitted in any part of the Hotel. Smoking including of e-cigarettes is strictly prohibited inside the Hotel and any guest seen smoking inside the Hotel shall receive a fine. You shall not disrupt the comfort and enjoyment of other guests, the efficient running of the Hotel or cause offence to other guests. Where this is the case, you shall have no right to a refund.
If you are wearing clothing that is indecent or likely to cause offence in any way, you will be refused entry or removed from the Hotel. Motor homes, camper vans, caravans or any other vehicle of a similar nature are permitted at the Hotel for the duration of your stay. No vehicles, including motor homes and caravans, are permitted to remain at the Hotel beyond the duration of your stay. It is prohibited to bring into the Hotel any weapons, fireworks, smoke bombs, glass bottles or other articles which may cause injury.
The throwing of any article which could cause injury or affect the enjoyment of other guests is strictly prohibited. Any person found to be in possession of an article deemed to be offensive or dangerous will be immediately escorted from the Hotel without any right to a refund and Merlin reserves the right to make reports to the relevant authorities which may lead to prosecution.
The consumption of intoxicating liquor is permitted only in authorised places within the Hotel. Accordingly, intoxicating liquor may not be taken into the Hotel and any persons found possessing alcohol, or who appear to be under the influence of alcohol may be refused admission to the Hotel or escorted from the Hotel without any right to a refund. The use of illegal substances is strictly prohibited and any persons found possessing, using or who appear to be under the influence of illegal substances will be refused admission or escorted from the Hotel without any right to a refund.
CCTV cameras are used to assist in the proper running of the Hotel. However, we do not make any representation as to the extent of coverage provided by the cameras. All items, belongings and other property brought into the Hotel by you are at your own risk and we accept no liability for any loss or damage to such property. As such, we recommend that you do not bring valuables to the Hotel. Animals: Pets or animals of any nature are expressly prohibited in the Hotel and Theme Park except for guide dogs, hearing dogs and registered assistance dogs and, for the avoidance of doubt, should not be left in any vehicle parked at the Hotel.
Merlin reserves the right to contact any relevant authority to make and be responsible for any decision in relation to any animals that are left unsupervised or that are found to be in distress. Photography: Unless it is expressly prohibited, you are permitted to take photographs and recordings within the Hotel provided that these are solely for private use and are not sold or used for any commercial or public purpose.
Entry to the Hotel is deemed acceptance of these Entry Conditions, and you therefore agree that Merlin or any authorised party may use such images in perpetuity in any promotional, advertising or publicity material in any format whatsoever.
You further agree that copyright in these materials rests with Merlin or such authorised party as the case may be. Should you decide to do the former, the remaining balance must be paid at least 30 days prior to the date of your scheduled arrival. You may authorise us to charge the balance to the same credit or debit card as used to pay the initial sum by either advising the Hotel at the time of making the booking or by telephoning [ ].
If you do not give us authorisation to take payment, we may cancel the booking. When a booking reservation is made less than 30 days prior to the scheduled arrival date, payment for both online bookings and telephone bookings must be made immediately in full by credit or debit card. We will send to you a reservation confirmation within 7 days of your booking. Please note that theme park tickets booked as part of your stay together with an arrival pack will not be issued until full payment has been received.
Any extras incurred during your stay, including dinner, will need to be settled by you on departure from the Hotel. If a credit or debit card has been provided on check in then any such amounts will be debited on departure. VAT at the rate at the time of your visit is included in the price, although we reserve the right to amend prices if there is a change in VAT rates. Credit and Debit Card Payments: Credit and debit card payments will normally be authorised and charged to your account the same day as the booking or the next working day.
No receipts will be sent. We require your credit or debit card details so that we can collect payment for your booking. We may retain these details in the event that we need to process any refunds or payment for any additional expenses incurred during your stay, including but not limited to restaurant visits, spa treatments, use of mini bar and any damages.
Other Payment Methods: All cheques and postal orders must be sent by recorded delivery and shall be made payable to [ ].
All cheques and postal orders shall have the reservation written on the reverse and be accompanied by the signed payment form if relevant. Amendments, Cancellations and Refunds: If, for any reason, you would like to amend your booking after it has been confirmed, we will use all reasonable endeavours to assist you.
The rate of an existing booking will not be reduced in the event that rates have changed. If you wish to amend your booking and you provide us with more than 7 days written notice prior to the scheduled arrival date, then no charge will be made. If you provide us with less than 7 days prior written notice, then the cancellation charges set out below will apply.
If, for any reason, you have to cancel your stay you should contact the Hotel immediately on [ ]. Are thorpe park rides safe? Asked by: George Little II. Has anyone ever died at Disneyland? Can you drink alcohol in Thorpe Park? Can you smoke in Thorpe Park? Is alcohol allowed in Thorpe Park? How many people have died on roller coasters? Are rollercoasters safer than cars? Are roller coasters bad for your brain? How many people have died at Disney World? What theme park has the most accidents?
Is Thorpe Park or Alton Towers better? How much money should I take to Thorpe Park? How much money do Thorpe Park make a year? Can you wear bum bags on rides at Thorpe Park? What happens if it rains at Thorpe Park? Can you go back to your car at Thorpe Park? Can you take a backpack to Thorpe Park? Thursday and Tuesday are often the best days to go for shorter queues, while Saturday and Sunday tend to be the busiest.
To get the most out of your day we recommend arriving early and leaving late. Key to this are our highly trained engineers. Simply scan your Premium Pass at the car park exit to take advantage of this free parking perk.
Thorpe Park also boasts some very good theming in places; Saw — The Ride and Nemesis Inferno have very extensive and detailed stations, but where it falls down is the general atmosphere of the park. Every day in the summer is busy, leading to queues of up to 4 hours per ride. Visit the park during the week if possible.
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